Winning the Modern Pest Control Customer

What Today's Customers Care About Most

The Modern Pest Control Customer Report reveals how shifting consumer expectations are reshaping the pest control industry. Backed by NOAH's proprietary research process, this report uncovers the key decision drivers, service expectations, and digital demands influencing customer behavior today. Learn how leading operators are adapting to win in a fast-moving, $24B+ market.

Insights into the top customer priorities—speed, trust, and digital convenience—and how they impact provider selection

Data on what causes churn, the importance of online reviews, and how eco-conscious options influence buying decisions

Tactical recommendations for enhancing digital tools, modernizing service delivery, and building customer loyalty

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Insights

The NOAH 3-Step Process for Delivering Insights

01

Understand the client's focus and goals

We begin by conducting deep-levels of market research to gain new depth of knowledge.

02

In-depth market research

Next, we conduct thorough analysis comparing our data with existing research and market intelligence.

03

Rigorous data analysis

Finally, we deliver detailed reports and recommendations you can use to drive your business forward.

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